Agentic AI for Quote-to-Cash · Built on SAP

Acuimen AI: The agentic AI
value realisation programme
for Quote-to-Cash

Quote-to-Cash runs, but value sits trapped between the control points: manual matching, repeat disputes, month-end effort, and pricing nobody can simulate. Acuimen AI turns on the agents SAP already ships and builds the rest only where they pay back.

What is already real

Live in production

SmartMatch cash application and Dispute AI

Joule first

enable the ready-to-use Joule agents SAP delivers for Revenue Management

Build the rest on SAP Joule Studio 2.0

custom agents only where they pay back

Grounded

reads your own SAP data, read only by default and fully evidenced

The Proposition

Two routes to agentic AI, one methodology

SAP is now shipping agentic AI into exactly the gaps where value sits trapped. Acuimen AI takes you there two ways — and tests every finding against what SAP already delivers before building anything.

Route 1

Enable your SAP Joule agents

Activate

the ready-to-use Joule agents SAP already delivers

Adopt

role-based Joule assistants for finance and operations teams

Govern

audit every invocation through SAP Agent Hub, MCP and A2A

Run

on managed runtime, no new infrastructure for your team

Route 2

Build on SAP Joule Studio 2.0

Build

custom Joule agents and skills where Joule does not yet reach

Ground

in your own SAP data, read only by default and fully evidenced

Extend

delivered agents with your own tools and logic, upgrade safe

No custom AI

where SAP already does the job

Joule first, custom second. Every finding is tested against what SAP already delivers before we build anything — so you only pay for the AI you actually need.

Agent Portfolio

An agent for every Quote-to-Cash control point

Joule guides the transactional actions inside your SAP apps. Acuiti agentic AI adds the analysis, matching, simulation and assurance that sit across and beyond them.

Contract & Order · SOM / SB

Contract & Order

Pricing & Usage · CC / CM

Pricing & Usage

Billing & Invoicing · CI

Billing & Invoicing

Disputes · Portal / Case

Disputes

Payments & Clearing · FI-CA

Payments & Clearing

Revenue Recognition · RAR

Revenue Recognition

Close & Reporting · FI-GL

Close & Reporting

Live today

In production now

How It Works

Every finding becomes a decision, then a delivery

A single programme takes you from your priorities to agents running in production — sequenced so you never buy or build what SAP already ships.

1

Engage

Your priorities and current challenges.

2

Diagnose

The four-week AI Fresh Eyes Assessment.

3

Design

The target agent map and sequence.

4

Mobilise

Statement of Work, squad, data access.

5

Deliver

Agents built, tested, into production.

6

Run & Expand

Adoption, outcomes, the next wave.

The Decision Framework

No custom AI you don’t need — no rebuild of what SAP already ships

Step 1

Automate

Get more from the SAP solution you already own, before anything new is bought or built.

Step 2

Extend

Add targeted SAP solutions only where they clearly pay back against a named pain point.

Step 3

Enable Joule

Turn on and adopt the ready-to-use Joule agents wherever SAP already does the job.

Step 4

Build on Studio 2.0

Build Acuiti agentic AI only where Joule does not yet reach, grounded in your SAP data.

The Entry Point

The AI Value Realization Programme

A four-week, fixed-scope diagnostic that shows where automation, a targeted SAP solution, a Joule agent or a custom agent actually pays back — control point by control point.

4 weeks

Fixed scope assessment

12

Structured workshops

3

Specialists: OTC Architect, AI Lead, Change Lead

Pricing on request

Fixed fee for the four-week assessment

Fully rebated if you appoint Acuiti to act on the findings — so the diagnostic is effectively self-funding if you take it forward. No obligation beyond the assessment, and the roadmap is yours to use with any partner either way.

What we assess

  • Product, pricing & ordering — rationalisation, complexity, friction
  • Month-end & invoicing — automation, performance, postings
  • Disputes & CX — volume, resolution, self service
  • Control point fit — where Joule agents plug in today
  • Adoption readiness — will finance and operations trust it

What you receive

  • A prioritised findings report — ranked by value and effort
  • An AI & change readiness scorecard for your environment
  • Data quality & grounding — can your SAP data support agentic AI
  • A recommended path per challenge — automate, extend, enable, build
  • A costed, sequenced roadmap — yours to use with any partner
Why Acuiti Labs

The team behind it

SAP BRIM and Quote-to-Cash specialists, delivering agentic AI grounded in more than a decade of receivables and revenue work.

450+

SAP BRIM consultants
worldwide

30+

Referenceable enterprise customers

100%

Project success rate

ISO

27001 & 27701 certified

Sector expertise

Payments & financial services

Messaging, merchant fee billing

Telecommunications & media

Multi-biller AR, adtech, measurement

Postal, parcel & logistics

Event-based billing at network scale

Ports, airports & mobility

Tariffs and partner settlement

Travel & hospitality

Distribution and bedbank billing

Hi-tech & software

Subscriptions and entitlements on SAP EMS

Next Steps

Start with the four-week assessment

An engagement meeting, then Statement of Work and dates, then the four-week assessment begins. The roadmap is yours either way.

Book an engagement meeting